Returns & Exchanges

At Umage, we want you to be completely satisfied with your home furnishings; if a piece doesn't fit your space, you can return it within 30 days of delivery for a full refund. Items must be in their original packaging and unassembled condition to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Carefully repack your items in their original boxes, ensuring all hardware and assembly instructions are included.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.